Verify Device
How to do
Step 1
Find the security label like the one shown.
Step 2
Fill this code in the query box to check.
Step 3
Then you will see your product is authentic.
Step 1
Find the security label like the one shown.
Step 2
Fill this code in the query box to check.
Step 3
Then you will see your product is authentic.
Note: If you have any question, please feel free to contact our customer service center service@hiio.com
Support for business customers
If you are a business/professional customer, please contact us for dedicated business/professional support sales@hiio.com
FAQ
Wholesale Inquiry
Please contact us or email sales@hiio.com.
Please contact us by marketing@hiio.com, and we will provide you with marketing materials.
General Inquiry
There are different devices available, each with a different capacity and battery life. So how many hits you get depends on which device you are currently enjoying.
It depends on how heavily you vape and how often you use it.
Your device is out when you can no longer take a hit and draw vapor from it and the bottom light starts blinking. This is either because the battery has run out or the e-liquid has run dry.
The disposable device is not re-fillable. Each unit comes pre-filled and pre-charged, so when the e-liquid is empty, please get another device.
More Information
Learn more about our products and services (service@hiio.com).
